Please follow the SETUP INSTRUCTIONS carefully, when unpacking the clock. If the clock should not work in the end, please check the following points:
Have the clamps been removed from the bellows inside the clock as described in the instructions?
Has the cuckoo’s door been “unlocked”? There is a small wire blocking the cuckoo door to secure it during shipping.
Please check the position of the night shut-off. The most common reason why cuckoo and music do not work is that they have been turned off. With some clocks, the night shut-off is a switch on the left side of the clock. With other types, it is a wire under the clock. Check both positions of the night shut-off and make sure that the switch is not “somewhere between” the ON and OFF position.